Sentry Auto Insurance coverage Evaluation 2022

Professionals’ Clarification

  • 24/7/365 help out there: Sentry gives an internet portal the place clients can handle their account, pay payments and make claims and monitor them. This makes it simpler for patrons to get assist after they want it.
  • Excessive AM Greatest ScoreSentry: Sentry has an A+ (Superior) score from AM Greatest, an organization that assesses the monetary stability of insurers. This excessive score is an indicator of Sentry’s monetary energy.

cons defined

  • no free roadside help: Sentry doesn’t present complimentary roadside help. If a buyer requires roadside help akin to towing, gas supply, or flat tire help, this will likely be at a further cost.
  • No on-line quote out there: Sentry doesn’t provide on-line quotes, which makes it tough to match costs from rivals.
  • No on-line software out there: Sentry doesn’t provide a possibility to use or buy protection on-line. Potential clients ought to communicate to a consultant to acquire extra data or to use for a coverage.


Sentry Insurance coverage gives 401(okay) plans and insurance coverage protection for enterprise house owners. Its merchandise embody 401(okay) plans and life insurance coverage, enterprise auto, enterprise proprietor insurance policies, business property, basic legal responsibility, and employees’ compensation protection. Enterprise house owners can select from a wide range of auto coverages, together with business auto insurance coverage, dealership auto protection, motor service protection, bodily harm insurance coverage and non-trucking legal responsibility insurance coverage.

Firm Overview

Based in 1904 by members of the Wisconsin Retail {Hardware} Affiliation, Sentry gives enterprise insurance coverage protection in all 50 US states. The corporate is headquartered in Stevens Level, Wisconsin.

Though Sentry started offering protection to the retail {hardware} business, it has advanced to supply choices for building corporations, dealerships, manufacturing and course of, trucking, retailers and distributors.

Protection Sort

Whereas Sentry primarily gives business auto insurance coverage protection, private motorbike and non-standard auto protection can be found by way of its associate model, Dairyland.

business auto insurance coverage

Sentry gives business auto insurance coverage for enterprise house owners whose staff drive as a part of their day-to-day enterprise actions. This protection protects autos which might be leased or owned for business use. Protection choices embody collision, complete, and legal responsibility protection, however Sentry additionally works with corporations to find out what different protection they might want.

business auto legal responsibility

Sentry’s business auto legal responsibility protection protects the corporate and its staff if a driver is discovered accountable for injuring somebody or inflicting property harm. This sort of protection can also pay for court docket and lawyer charges.

bodily harm insurance coverage

Sentry’s bodily harm insurance coverage helps cowl the automobile restore, substitute, or precise worth price of the automobile. There are various kinds of bodily harm insurance coverage, some overlaying collision harm and others overlaying non-collision harm. Physique harm insurance coverage covers the next protection:

  • Collision: Protection in case your automobile collides with one other automobile or overturns
  • Complete: Covers damages not brought on by collision with different autos
  • Specified danger protection: Covers perils that pose a menace, though the corporate doesn’t disclose which particular perils are coated

Sentry additionally gives rental reimbursement, hole protection, and towing protection, relying on the wants of the enterprise.

Non-Trucking Legal responsibility Insurance coverage

Sentry’s non-trucking legal responsibility insurance coverage covers autos when they’re in use for non-commercial functions, and its non-compulsory unloaded trucking protection protects drivers when they aren’t lifting masses. Its non-trucking legal responsibility protection can be transferable between leases.

Motor Truck Cargo Insurance coverage

Sentry’s motor truck cargo insurance coverage could cowl the next:

  • Injury on account of mechanical reefer breakdown, particles elimination, and freight expenses that can not be collected after an incident
  • cargo theft
  • Refrigerated vans and cargo that lose temperature on account of sudden and unintended mechanical failure or breakdown of refrigeration or heating tools

loss ratio

If an organization has a low loss ratio, it normally signifies that the corporate is financially sound. Sentry has a loss ratio of 56.9%, which is decrease than comparable corporations.

As a result of they rank on the decrease finish of the loss ratio scale, it may be anticipated that Sentry gives decrease costs, which isn’t essentially the case. Sentry has a mean annual premium of $4,392, which is the second costliest common premium out of the 25 corporations within the comparability.

different options

Sentry clients can file a declare 24/7 by way of the corporate’s on-line portal. Prospects may observe and monitor their claims on-line.

customer support

Sentry gives 24/7/356 customer support help. To contact customer support, you’ll be able to name 800-473-6879 or ship an e mail utilizing the shape on Sentry’s web site. Present clients can log in to their portal to handle their account, file claims or make funds.

buyer satisfaction

Normally, Sentry has obtained comparatively constructive evaluations from its clients. This makes it straightforward to succeed in a consultant by way of cellphone or e mail, serving to clients get the assistance they want. Though customers recognize Sentry’s broadly accessible customer support, Sentry has had few buyer complaints. Within the final three years, the corporate obtained 84 complaints.

satisfaction score

Sentry shouldn’t be ranked or rated by JD Energy, which makes it tough to find out the way it compares to rivals.

Nonetheless, it has one of the best score of A+ (Superior) AM out of a potential A++. AM Greatest fee insurers’ monetary energy and stability on a letter-based scale; Excessive rankings point out that the insurers are financially sound and will pay the claims of the purchasers.

criticism index

The Nationwide Affiliation of Insurance coverage Commissioners (NAIC) Buyer Complaints Database is a useful instrument in case you are researching insurance coverage corporations. NAIC collects shopper complaints about insurers and compares this knowledge throughout the business. The business common criticism rating is 1.0, and Sentry has a rating of 0.68, which implies the corporate has fewer complaints than common.

account administration

Sentry has an internet portal the place clients can handle their accounts, make claims and pay their payments. Prospects may communicate to Sentry’s representatives over the cellphone or in individual.

How Sentry Compares to Different Auto Insurance coverage Corporations

Sentry does not provide quotes on-line, which makes it tough for potential clients to match their costs with these of different auto insurance coverage corporations. That mentioned, if you happen to’re searching for comparatively cheap protection, Sentry will not be the best choice.

last name

If you’re available in the market for business auto insurance coverage, Sentry generally is a good possibility. The corporate has been round for a very long time and has a powerful monetary status. And with its particular business protection, Sentry may help you get precisely what what you are promoting wants.

Sentry’s customer support permits clients to get help each time they want it, over the cellphone or by way of an internet portal. And though the corporate does not provide an internet quote or an internet software, it is simple to attach with an agent.

Nonetheless, if buyer satisfaction is essential to you, then Sentry most likely is not your best option. It has higher-than-average buyer complaints and will be an costly possibility relying in your location.


All of our evaluations of auto insurance coverage corporations are based mostly on in depth analysis and evaluation of every firm’s protection, customer support, pricing, years in enterprise, accreditation, and extra. With a view to fee Sentry and different suppliers, we developed an auto insurance coverage overview methodology that compares auto insurance coverage protection sorts, extra options, reductions, account administration and reported buyer experiences to present us an perception into the customer support and high quality of every firm. It would assist to supply perception into issues like strengths. Providing.

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